FAQs

About Don’t Be Cruel

Is Don’t Be Cruel a non-profit organization?
We currently don’t have a 501c3 designation. However, we are working on it. In the meantime, it’s not going to stop us from donating all our profits to local animal rescue organizations.

Why do you only donate to New York and New Jersey animal shelters and rescues?
We are big believes in starting awareness in your own community. Since we are based in East Rutherford, NJ it’s only logical to start with our surrounding environment to spread the word about adopting pets. Building a strong community will help us spread the word faster. In addition, we do visit these shelters from time to time to see the type of environment the animals are in and to make in-person donations. Don’t fret, we are planning to expand to other states very soon.

Discussions/Comments/Contact Form

Why don’t I see my comment?
The administrator must approve a comment first before it appears on the website. You only have to be approved the first time. After that, you will be able to see your comments without additional approval.

Why didn’t my comment get approved?
We have rules in order to continue discussions on this website. While we value everyone’s opinion, we want to make sure that everyone follows our guidelines. If not, your comment will not approved.

What are the general rules/guidelines?
It’s very simple. No harassments, insults, threats, cursing, shouting, trolling, spamming or belittling anyone. No advertising and certainly no posting of trading or selling of any animals.

What’s the deal with the arithmetic on the comments section and contact form?
The math formula is our version of a captcha. This is so we know you are human and not a spam robot. Simply fill-in the blank and submit along with the rest of the information.

Donations

What are the requirements to qualify for a donation?
A charity must be a 501c3 organization and located in the New York/New Jersey area.

How can a charity apply?
Please emails at info@dont-be-cruel.org for more information.

Orders

What happens after I place an order?
If you used a PayPal instant payment and received a confirmation that your order has been placed, and the amount of your order has been deducted from your account – your order went through and we got it! Your order will be processed immediately and should be shipped within 8-10 business days.

If you used a PayPal E-check, please allow up to 5 business days for the E-check payment to clear, and an additional 8-10 business days for delivery. This time frame is out of our control and completely controlled by Paypal.

What if I made a mistake on my order?
Email us at info@dont-be-cruel.org and tell us what happened. We will address the issue as soon as possible.

Sizing

Do you have a sizing chart available?
Yes, we do.

Women’s T-shirts

Size Chest Body Sleeve Length
Small 32 1/2 25 3/8 6 1/2
Medium 34 1/2 26 6 3/4
Large 36 1/2 26 5/8 7
X-Large 39 1/2 27 1/4 7 1/4

Men’s T-Shirt

Measurement (inches) Width Length
SMALL 18 28
MEDIUM 20 29
LARGE 22 30
X-LARGE 24 31
2X-LARGE 26 32
3X-LARGE 28 33
4X-LARGE 30 34
5X-LARGE 32 35

Payment

What forms of payment do you accept?
Our main form of payment is through PayPal. You can certainly use your Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store; although if you already have a PayPal account you may use it if you wish. When the site directs you to the PayPal site after clicking on PROCEED TO CHECKOUT, click on, “DON’T HAVE A PAYPAL ACCOUNT? Pay with your debit or credit card as PayPal guest.” Proceed with payment as instructed.

Shipping

How much is shipping?
We charge shipping by weight, by zone. You will see your shipping cost after you entered your shipping information (address/state/zip code).

Do you ship international?
Yes, please email us at info@dont-be-cruel.org with your full name, email, phone and order. We will then calculate shipping to add to your order.

Returns

Can I return an item?
You can return the item, less shipping costs, within 15 days of purchase. If you received the wrong shirt or the wrong size, let us know ASAP by emailing us at info@dont-be-cruel.org.

Sales and Promotions

I ordered an item and now it’s on sale. Can I get the price adjustment?
There will be times that certain items will go on sale after you purchased it. Unfortunately, we do not offer price adjustments on our items at this time.

When do you have sales and promotions?
Sales and promotions can happen at any time so check back often.

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